Terms and Conditions
Welcome to Saloma (saloma.lk). These Terms and Conditions govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order.
Use of the Website
a. You must be at least 18 years old, or use the website under the supervision or with the consent of a parent or legal guardian, to make purchases through our website.
b. You are responsible for maintaining the confidentiality of your account information, including your username and password.
c. You agree to provide accurate, complete, and current information during registration and checkout.
d. You may not use our website for any unlawful, fraudulent, or unauthorized purpose.
Product Information and Pricing
a. We make reasonable efforts to provide accurate product descriptions, images, colours, sizes, availability, and pricing information. However, minor differences may occur, including differences caused by screen settings, photography, or product variations.
b. Prices may be changed without prior notice. Promotions, discounts, and special offers may be available for a limited period and may be subject to additional terms and conditions.
c. In the event of an incorrect price, product description, or other listing error, Saloma reserves the right to correct the information and cancel or refuse the affected order where necessary.
Orders and Payments
a. By placing an order through saloma.lk, you are making an offer to purchase the selected products.
b. Saloma reserves the right to refuse or cancel an order where necessary, including due to product unavailability, incorrect pricing or product information, payment issues, or suspected fraudulent activity.
c. You agree to provide valid and up-to-date payment information and authorize payment of the total order amount, including applicable delivery charges and any other charges displayed during checkout.
d. Payments may be processed through trusted third-party payment service providers. Saloma does not store or have access to your complete card or payment credentials.
e. Available payment methods may vary and will be displayed during checkout.
Shipping and Delivery
a. We will make reasonable efforts to process, dispatch, and deliver orders within the estimated delivery period.
b. Delivery times are estimates and may vary depending on your location, courier services, public holidays, weather conditions, or other circumstances outside our reasonable control.
c. Customers are responsible for providing an accurate delivery address and contact information when placing an order.
Returns and Refunds
a. Returns, exchanges, and refunds are subject to Saloma’s Delivery & Returns Policy.
b. Customers should review the Delivery & Returns Policy available on our website before placing an order.
Intellectual Property
a. All content available on saloma.lk, including text, photographs, product images, graphics, logos, designs, branding, and other materials, is owned by Saloma or used with appropriate permission and is protected by applicable intellectual property rights.
b. You may not copy, reproduce, distribute, publish, modify, or commercially use content from our website without prior written permission from Saloma.
Limitation of Liability
a. To the extent permitted by applicable law, Saloma, its owners, employees, representatives, or affiliates will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
b. While we make reasonable efforts to maintain accurate information and reliable services, we do not guarantee that the website will always operate without interruption, delay, or technical error.
c. Nothing in these Terms and Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.
Amendments and Termination
Saloma reserves the right to modify or update these Terms and Conditions when necessary. Any updated version will be published on saloma.lk.
Your continued use of the website after changes are published will be considered acceptance of the updated Terms and Conditions.
Saloma may also suspend or restrict access to the website where necessary for security, maintenance, misuse of the website, or other legitimate operational reasons.